Shipping & Returns
We currently ship to anywhere in Canada and the USA via Canada Post. Orders will be shipped within 1-3 business days of placing your order. Orders within Canada should arrive within one week of ship date, unless problems occur due to unforeseen circumstances.
*Shipping times may be delayed by Canada Post at certain times of the year (ie. Christmas/Holiday Season and long weekends). Please be aware that we have no control over this matter.
The cost of shipping is a flat rate of $10 for Canada for orders that are under $100.00 CAD.
Shipping is free to the United States for orders over $200.
In-Store purchases: Returns must be made within 3 days from date of purchase (with original tags & packaging). Sale merchandise is final sale. Purchases made in-store are subject to exchange only or a store-credit.
Online Orders: Returns must be made within 7 days from date of delivery (with original tags & packaging). Sale merchandise is final sale. Shipping charges will not be refunded, and the customer is responsible for shipping costs on items sent back to us.
Merchandise returned will be inspected and a gift-card for in-store and online use will be issued.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unwashed and unused, with tags, and in its original packaging.
Please do not come to pickup your order until you get a "pickup notification"
This pickup notification ensures that when you want to pick up your scrubs, they are ready for you. Sometimes we sell out of items (especially when it's the last piece in-store) and we have to wait for the supplier to send us a new one for you :)